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Service form

How it works:

1. Fill out the form below with your suspension information

2. Schedule your drop off day(link sent via email)

3. Remove suspension from your bike and drop off on or before your drop off day

4. Invoices are emailed and after payment is made, your suspension is dropped off at your selected drop off location.

Service Turnaround:
7-10 business days pending part availability and drop off location

***If you are dropping off outside of Anchorage,
reach out to your shop directly to schedule service.***

Personal Information


Requesting Sevice For:

Pricing below are ESTIMATES and includes labor and parts for complete overhaul of each component. 

Select "help" if you do not know which service you need.

Description of services can be found here.

Suspension Information

Rockshox - XXTXXXXXXXXFOX - DN4F or 123456-7890-T

Serial Number Locations!

*The drop off locations above are available for direct pick up by The Dirt House. 

If you are outside of Anchorage please select the Mail In option or speak directly with your shop about scheduling a service with us!

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Add-on merch:

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***Prices posted are ESTIMATES. Once your product is received and evaluated, the repair amount may change if additional parts are needed. By scheduling your product with us, you authorize us to proceed with the repair at the estimated cost and, at our discretion, up to $50 in additional replacement parts/labor. Should the repairs require parts exceeding this value, we will contact you for approval before proceeding with the repair.

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