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dealer service form

How it works:

1. Fill out the form below with  suspension information

2. Schedule your drop off day(page 2 of this form)

3. Remove suspension from customers bike and have it ready by the drop off day

Service Turnaround:
7-10 business days pending part availability


For shops outside of Anchorage, shipping suspension has proved to be the fastest turnaround unless delivery into Anchorage can be done regularly. 
 

Bike Shop Information

Services

Requesting Sevice For:

Pricing below are ESTIMATES and includes labor and parts for complete overhaul of each component. 

Select "help" if you do not know which service you need.

Description of services can be found here.

Suspension Information

Rockshox - XXTXXXXXXXXFOX - DN4F or 123456-7890-T

Serial Number Locations!

*If you are outside of Anchorage, shipping suspension typically has the fastest turnaround. Email us if you will be making visits into Anchorage for direct drop off.

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Add-on merch:

***Prices posted are ESTIMATES. Once your product is received and evaluated, the repair amount may change if additional parts are needed. By scheduling your product with us, you authorize us to proceed with the repair at the estimated cost and, at our discretion, up to $50 in additional replacement parts/labor. Should the repairs require parts exceeding this value, we will contact you for approval before proceeding with the repair.

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